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Title:  IT Operations Engineer

Requisition ID:  50588
City:  Copenhagen
Country/Region:  DK
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

About the Role:

 

 

Role: Senior IT Operations Engineer

Location: Lyngby, Denmark

 

Requirements:

 

  • 4 - 5 years of related experience in a Senior IT support role
  • Knowledge of Supporting and Troubleshooting Windows Client and Server operating systems
  • Familiarity with Meraki & Cisco Technology
  • Understanding of network protocols (VLAN, QOS, WAN & LAN) and SAN technology
  • Experience with DNS, DHCP, and Active Directory
  • Proficiency in Microsoft products such as Office, O365, Microsoft Teams, and SharePoint
  • Deployment of custom OS images and experience in virtual environments
  • Ability to work efficiently with minimal supervision and maintain documentation
  • Strong communication and customer service skills
  • Fluency in English and Danish

 

Key Accountabilities

 

Server / Network Rooms:

 

  • Racking equipment & provisioning hardware
  • Client OS Encryption & Security Management
  • Active Directory Object and GPO Management
  • File Server & DFS Management
  • Break fix of Servers, desktops, laptops, devices & peripherals
  • Troubleshooting performance issues and liaising with OEM partners

 

Setup, Deployment & Support:

 

  • Configuration and deployment of OS images
  • Liaising with OEM partners for support
  • Client & Server OS Encryption & Security Management

 

Break Fix & Support:

 

  • Break fix of desktops, laptops, devices & peripherals
  • Smart hands for central printing services
  • Troubleshooting performance issues and liaising with OEM partners
  • Familiarity with networking and supported operating systems
  • Performing maintenance repair and system overhauls

 

Asset Tracking:

 

  • Tracking all hardware and software in asset database
  • Audits, inventory management, and maintenance tracking
  • Working with procurement for goods receipting

 

Networking:

 

  • Support for Lab Network infrastructure
  • Networking knowledge and infrastructure connectivity
  • Experience with Meraki, Arista, and Cisco

 

Software:

 

  • Deployment of 3rd party software, utilities, and drivers
  • Virtual machine provisioning and maintenance
  • Knowledge of Microsoft System Centre Virtual Manager & Hyper-V Networking
  • Infrastructure Maintenance and patching
  • Firmware updates
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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