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Title:  UC4 Administrator(Contract)

Requisition ID:  2327
City:  Essen
Country/Region:  DE

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. 

Roles & responsibilities :

  • As UC4 Administrator you are responsible to maintain and improve Job Scheduling Services IT-Infrastructure Landscape
  • Initiate corrective actions based on customer satisfaction survey
  • Continuous service improvement
  • Identify key incidents and collaborate with each team / individual to minimize incidents
  • Point of Contact for task in Job Scheduling Services
  • Ensuring compliance with the defined quality / safety standards
  • Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, troubleshooting & Vendor coordination
  • Support Service Request handling
  • Support Incident Request Handling
  • Manage Customer Project Delivery
  • Revenue as detailed in Impact Section
  • Very Large/ Complex/ Multiple Regions or Global
  • High/ Very High Risk
  • Communicates the direct value our capabilities will provide to our business partners & customers
  • Manages Project Team
  • Manages internal as well as external resources with a team size greater than 40 people
  • Mentors & encourages skill development of project team members through others
  • Provides detailed performance review input and development recommendations for key contributors
  • Mentors others, providing a role model and support for individual development

Key tasks :

  • Extensive Experience in Automic Workload Automation ( UC4 )
  • Very good experience in maintenance of Automic Batch Scheduler
  • Strong experience in Architecture, Design and Implementation of High Availability robust Automic's Automation Engine
  • Strong experience in Administrative task setup & configuration.
  • Excellent knowledge on Application Integrations and security setup for roles and responsibilities of users within UC4
  • Project Management experience

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. 

Applications from people with disabilities are explicitly welcome. 

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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