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Title:  Delivery Operations Manager - L1

Requisition ID:  54621
City:  Hyderabad
Country/Region:  IN
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

The position is with the Communication BU and you would be responsible for supporting our business operations and sales analysis. The role demands sales business intelligence, reporting and analytics skill. Through sales reporting and analytics, the team provides visibility into the BU’s sales pipeline, integrating information from sales, customer and financial sources for a complete and detailed overview of the sales performance.  
 

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  • Role description –
  • Driving BU initiatives across the entire spectrum of internal operations. 
  • Analyze internal operations metrics and proactively project findings to the BU leadership team along with strategy/guideline for reigning in the outliers. 
  • Executing the above guidelines/strategies to better adherence to business processes. 
  • Interpreting financial and operational reports and providing a consolidated view of the business trajectory for the quarter.   
  • Help empower customer relationships by ensuring profitable performance of business operations and driving excellence in internal processes.
  • Execute cost benefit interpretation of internal programs. 
  • Mentoring, managing and leading the sales operations team. Competencies 
  • Ability to work collaboratively across business functions and leadership role. 
  • Ability to negotiate within a matrixed organizational structure.
  • Strong Program Management experience 
  • Ability to manage and lead to connect with senior management team

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Education and Experience: -

Previous program management and business operations exposure. - Should have strong execution & analytical skills. - Education qualifications - Engineer / MBA.  team. - Ability

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Mandatory Skills: Service Desk Management .

 

Experience: 8-10 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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