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Title:  MIS Executive - L2

Requisition ID:  54341
City:  Hyderabad
Country/Region:  IN

Role: MIS Executive

 

Roles & Responsibilities

 

  • looking for individuals with good Excel, Power BI, Data studio, google sheets and Analytics skills. Problem-solving and self-starter attitude to contribute across latest technologies/projects. Key responsibilities.
  • Experience in working with MIS / WFM team.
  • Creating the dashboards using POWER BI/ Data studio
  • Should be ready to flexible to work on shifts and weekends whenever required.
  • Generate and customize daily, weekly, monthly, and quarterly data reports as per process requirements.
  • Assisting in management decision-making processes with up-to-date tables, charts, and pivot reports
  • Expert in creating power point presentation.
  • Should be able to make the prediction models in the existing reports.

 

Skills Required:

 

  • A MIS analyst provides technical solutions and support to MIS with emphasis on data extraction, manipulation, and should be expert in reporting using EXCEL, Google sheets, Data studio, MACRO, POWER QUERY.

 

Job Description

Role Purpose


  The purpose of the role is to provide timely, accurate and quality MIS reports, dashboards to the external & internal stakeholders of account(s) as per the defined process and standards of security and compliance

͏

Do

  • Prepare timely and accurate MIS reports and dashboards as required by the stakeholders 
    • Interact and work closely with management, internal stakeholders & clients to understand the business information needs
    • Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly)
    • Ensure regular review with the MIS Team Lead for 100% accuracy before populating any customized dashboard or generating any customized report
    • Track and follow up with relevant stakeholder for timely updation and data management of parameters (key SLA metrics such as run-rate etc.) 
    • Generate account level reports (billable and non-billable) on forecasting, scheduling (both onshore and offshore) and performance against SLAs, CSAT, Quality etc. 
    • Ensure zero non-compliances on process audit on data security and compliance 
  • Support and adopt tools and systems for efficient MIS generation and reporting system
    • Continuous support to the manager in rolling out new techniques and initiatives to increase productivity
    • Providing update to the manager on the progress of any new MIS initiatives
    • Perform periodic maintenance and servicing of MIS system to improve operational efficiency
    • Adopt new tools, technology solutions and develop capability through training to improve own productivity. 
    • Develop analytical skills and understanding of statistical analysis to suggest improvement in the quality of analysis
       


 

͏

Deliver

No. Performance Parameter Measure
1. MIS Management and Reporting Quality of Analysis
Zero errors in reports 
Zero non-conformance on timelines with respect to the client/ stakeholder requirements
2. Stakeholder Management Customised dashboards as per client and functional requirements 
Zero escalations on data reporting 
Zero non-conformance on security or compliance requirements
3. Team Management Team attrition %, Employee satisfaction score


 

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Role: MIS Executive

 

Roles & Responsibilities

 

  • looking for individuals with good Excel, Power BI, Data studio, google sheets and Analytics skills. Problem-solving and self-starter attitude to contribute across latest technologies/projects. Key responsibilities.
  • Experience in working with MIS / WFM team.
  • Creating the dashboards using POWER BI/ Data studio
  • Should be ready to flexible to work on shifts and weekends whenever required.
  • Generate and customize daily, weekly, monthly, and quarterly data reports as per process requirements.
  • Assisting in management decision-making processes with up-to-date tables, charts, and pivot reports
  • Expert in creating power point presentation.
  • Should be able to make the prediction models in the existing reports.

 

Skills Required:

 

  • A MIS analyst provides technical solutions and support to MIS with emphasis on data extraction, manipulation, and should be expert in reporting using EXCEL, Google sheets, Data studio, MACRO, POWER QUERY.

 

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Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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