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Title:  Production Specialist - L2

Requisition ID:  56064
City:  Mumbai
Country/Region:  IN
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

The Senior Analyst (SA) supports ongoing delivery to clients through issue resolution, Change Requests (CRs), and standardized processes that contribute to achievement of Service Levels (SLAs or RSLs) and Key Performance Indicators (KPIs). The Senior Analyst is the first point of contact and interacts with Onshore counterparts for any process or domain related work /escalations in the process. The Senior Analyst would be responsible for reporting key process related metrics and manage workload.

 

Responsibilities:

 

End-to-End Payroll Processing:

• Responsible for processing transactions in a timely and accurate manner to ensure service delivery as per client contractual commitments and assigned targets.

• Independently handle on-cycle and off-cycle payroll processing in SAP and Payroll Control center.

• Troubleshoot complex payroll issues related to retroactive adjustments (PU03), wage type mismatches, and simulation errors & PCC alerts.

• Validate post-payroll processes, including GL posting (PC00_M99_CIPE), bank file generation (DME), and payroll posting simulations

• Investigate and process payroll adjustments including 221 entries using YANA, YAWA, TWEG, ADJT

• Should be well versed with PAUX, PAKY and PAUY for Infotype 221 loads

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Process Optimization and Improvement:

• Accountable for driving resolution of customer/client issues by conducting research, analyzing trends, preparing RCA (Root Cause Analysis), implementing action plan and effectively communicate the same to the stakeholders

• Identify automation opportunities to streamline payroll reporting and reduce manual interventions

•  Build Standard Operating Procedures  (SOPs) for transitioned / new projects/processes.

• Accountable for SOP review, update and version control

• Responsible for gathering, documenting, testing & deployment of business requirements in change in scope of work / new work. Partner with stakeholders for defect management as required.

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Mandatory Skills: Payroll(HCM) .

 

Experience: 3-5 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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