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Title: Lead Administrator - L1

Requisition ID: 56586

City: Northville

Country/Region: US

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Max Bill rate: 61 USD/H

location is Detroit, MI, no remote work

Please submit 1 strong profile.

Join Our Team as a Lead Administrator - L1 (Contract) at Wipro Technologies-USA

We are looking for a skilled Lead Administrator to join our team in Detroit, MI. As a Lead Administrator, you will be responsible for managing VMware & Windows L2\L3 operations. Your role will involve responding to and resolving incidents, performing installations, configurations, testing, troubleshooting, and coordinating with third parties for hardware replacements and upgrades. Additionally, you will be involved in patch management, root cause analysis, application installs and upgrades, and ensuring adherence to company standards.

Qualifications:

Minimum 4+ years of experience in VMware 6.7, 7.0, 8.0
Strong knowledge of VMware, Cisco UCS, Virtualization, and Windows Server Administration
Experience with WSUS, SCCM, and Hyper-V
Knowledge of MSCS Clustering, Microsoft KMS, and backup solutions
Understanding of Storage and SAN switches
Monitoring tools experience is a plus
Microsoft Windows certification is an advantage

Personal Attributes:

Accepts Responsibility
Openness
Positive attitude
Integrity
Commitment
Judgement
Organized
Proactive

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Responsibilities in Architecture Planning, Migration & Installation

Lead architecture planning, migration & installation for new projects

Design platforms, middleware, databases, and backups ensuring scalability
Conduct capacity planning and review system requirements
Implement disaster recovery and backup plans

Manage day-to-day tower operations, troubleshoot issues, conduct root cause analysis, and plan upgrades/maintenance
Review technical performance, improve efficiency, deploy SOPs and provide status reports
Develop Service Improvement Plans through automation for higher efficiency

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Team Management:

Resourcing:

Forecast talent requirements and hire resources
Train direct reports for recruitment decisions

Talent Management:

Ensure compliance to onboarding and training standards
Build talent pool and promote diversity in leadership

Performance Management:

Set goals, conduct reviews, and ensure team understanding of performance programs

Employee Satisfaction and Engagement:

Lead engagement initiatives, track team satisfaction, challenge with enriching projects, and recognize achievements

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Deliverables:

No	Performance Parameter	Measure
1	Operations of the tower	SLA adherence, Knowledge management, CSAT, Risk identification and mitigation plans
2	New projects	Timely delivery, Avoid unauthorized changes, No formal escalations

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Competencies:
Client Centricity, Passion for Results, Execution Excellence, Collaborative Working, Learning Agility, Problem Solving & Decision Making, Effective Communication

Mandatory Skills: Windows Server Admin .

Experience: 5-8 Years .

Expected annual pay for this role ranges from $60,000 to $1,35,000 . Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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