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Title:  VB.Net

Requisition ID:  55097
City:  Pune
Country/Region:  IN
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

VB.Net

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Skill – VB.NET, Visual Basic, SQL Server, Microsoft Access.

Responsibilities -

  • Proficient in language English and good communication with the Business users
  • Quickly understand the application knowledge and transition from the current team members and ramp-up shortly
  • L2 and L3 Support for incidents, service request and enhancements with strong technical and functional expertise in the applications being supported
  • RCA for technical issues, analyze and troubleshoot problems and come up with best possible remediation of problems
  • Interact with customers on reported issues and manage customer expectations
  • Communicate with other parts of the team and third-party suppliers to ensure business needs are met, for example (but not limited to) the triage and management of tickets and coordination of the upgrade of third-party software.
  • Identify operational improvements and report it to Support lead / regional tower lead
  • Maintain CI/CD pipelines and automated deployment tools from a support perspective
  • Support Engineers will also support testing activities by creating test data and executing test cases as required.
  • Technical skills required include, but are not limited to the following: VB, VB.Net, SQL Server, MS Access.

 

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3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution

  • Capturing all the requirements and clarifications from the client for better quality work
  • Taking feedback on the regular basis to ensure smooth and on time delivery
  • Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.
  • Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements
  • Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code
  • Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation
  • Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc
  • Timely Response to customer requests and no instances of complaints either internally or externally

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Deliver

No. Performance Parameter Measure
1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan
2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation
3. MIS & Reporting 100% on time MIS & report generation

 

Mandatory Skills: VB.NET .

 

Experience: 3-5 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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